The person seeking the pass must be on the video call, so if that is your child, dont do this while they are in school. If you have a Magic Key pass, you can renew every 60 days. Help & Rules. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. There is a wheelchair/scooter waiting area at each Disney bus stop. They are posted on the WDW website. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. Not very equitable is it? May we use the DAS card? No issues. THANK YOU in advance! The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. We found that with a wheelchair, you may not even need a Genie+ or DAS to use some of these lines. Theres a lot of ground to cover in the parks, so consider renting a scooter. Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. You can still sign up for DAS in person at the parks! But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. You can have both advance selections and return times active at the same time. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. Post all SW questions concerns, etc. You may hear some people refer to it as a disability pass or DAS card. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. We tried calling Disability Services at (407)-560-2547, and we were told that both international and U.S.-based guests could pre-register for DAS. Similar to our Disney World DAS guide, we have one for Disneyland DAS. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Period. Disney theme parks have provided the Disability Access Service for guests who require accommodations to attractions. Does Disney World offer disability passes? Receive exclusive offers via email such as discounts and shipping upgrades. , You can link your Disney tickets to My Disney Experience now (check out our guide if you need a walkthrough on how to do this!). Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Thank you. The longest attraction line we waited in was 20 minutes." 4) The DAS does allow you to wait elsewhere and not wait in line. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. | Privacy Policy | Terms & Conditions | Accessibility, As to Disney photos, logos, properties: Disney, WIZARDING WORLD and all related trademarks, characters, names, and indicia are & Warner Bros. Entertainment Inc. Publishing Rights JKR. Would this be acceptable to get a DAS Pass? If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. I would call back and speak with a supervisor. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? But several times were told by the cast member that RC had to go first. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. Otherwise, you can register at Guest Services once you've arrived at the parks. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. Return times are valid until redeemed prior to park closing. Walt Disney World, After 60 days, you'll need to register again. We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. What to say to get a DAS pass at Disney? Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. Comment for robots The diaper suggestion makes me want to cry. Create an account to follow your favorite communities and start taking part in conversations. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! Once registered, DAS is good for up to 60 days. Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is "a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating. People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. Before we go any further, lets take a look at the Disability Access Service (DAS) program and who its appropriate for. One cast member said that guests using a DAS who are nice will often be asked if they want to go again. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Inside the Magic. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. We're planning to visit Disney World in July and we were hoping to get a DAS pass. Don't forget to take advantage of the 4+ Fp+ you can get each day! Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. Just saying. Or would it not be possible? The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. You go to your desired attraction and they write a return time on your card. With that said I would say you have a decent chance. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. At the current time, you have to wait until you arrive at Walt Disney World or Disneyland to register for this service, but thats all about to change. We are going to Disneyland at the end of September and our brother has multiple disabilities. Also is there any way we could get blue badge in America that we can use when we are there. You can also purchase individual Lightning Lanes and select an arrival window. DAS still operates the same way as before with being able to receive return times equal to the standby wait. When chosen, they reflect the current standby wait. Universal elements and all related indicia TM & 2023 Universal Studios. No, DAS is valid for 60 days once registered. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. ok ok, I have to comment on something I keep seeing over and over in the comments. Test Track was closed during our 8-9 pm window at Epcot. Do you have any tips? How does the access to the rides work for DAS? The Disney Disability Access Service (DAS) is a card they issue. We would love to be able to book 2 rides each day in advance. It happens - that's why they make Depends. How do you even try and apply in advance for DAS?! My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. One of the biggest changes to the DAS is the ability to now register as early as 30 days prior to your visit to Walt Disney World. Press question mark to learn the rest of the keyboard shortcuts. Color me confusedyou want a DAS but your concern "isn't wait times"? Here is the registration link for the DAS at Disney World. If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. This program replaced the old Guest Assistance Card program a few years back, as unfortunately, many people were starting to take advantage of this program and removed the benefits it offered to those who truly needed it. Hi, is this available to non-USA residents? Today, the DAS is fully digital and integrated into your ticket or MagicBand, so no additional card or media is needed. If you purchase Genie+, you can make Genie+ selections along with your DAS return times. I am 100% disabled veteran for mental health reasons. I have never seen it like this. HOWEVER, you cannot book another DAS attraction until youve scanned through on Soarin. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. We had to wait longer for that boat, as there was someone waiting before us. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as selecting DAS return times through the My Disney Experience app. The individual requesting DAS must be present when registering, either in the video call or in person. Cart. Lol. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. Never had an issue. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. To register in advance, you can go directly to Disneyland's website. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. DAS does not require any additional purchase with the Disney Genie+ system. Your stated needs can range from the need for a quiet area to wait in lieu of standing in line, a pass to bring a stroller right to the loading area of a ride or other specific needs your family may have. Would a condition that requires you to be near a restroom all the time qualify for DAS? We learned that the hard way. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. The contrast between foreground and background text will increase. Guest Relations cast members are well versed and will walk you through the DAS process. We tried calling Disability Services at (407)-560-254 to confirm. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. We are going to Disney in April. This is actually preventing our decision on going. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. So frustrating.. Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. My concern is that if we can't get a card, it's not even worth it to go to Disney World, because my sister won't be able to do much. There are no specific reserved areas for guests using DAS. But RC must scan in for Soarin if the rest of us want to go on it using the DAS. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. We are so glad the service is now integrated into the app so all of the planning is in one place! Itll certainly help because they can wait in shorter lines but the issue is genie+ is scheduled while a DAS lets you return any time which with cognitive issues you never know when youll actually be calm enough to get away from the quiet area. Useful resources on how to save time at your favorite theme parks. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. Getting to the front of the queue is hit or miss. Now it just advises that calls are in English only. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . Check out our post on Disney World tips to make your trip magical. It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. Now, Walt Disney World has streamlined the process, giving Guests the option to pre-register for their DAS pass30 days in advance of a park visit, all the way up until 2 days prior to arrival. I cant find a link or anything on the Disney world site. Any ride with a standby wait time is eligible for DAS return times. We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. How to Get a DAS Pass at Disney World This is planning to launch in the fall and will allow you to virtually register with their assistance. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Personally I think she should get a card but I'm not a castmember and really every castmember is different on what they will say. If theres no one waiting, why not let them go again, right? Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. Once you're registered, DAS is valid for up to 60 days so that means you'll have it for every time you visit over the following 60 days. Definitely. Is this condition something that you would consider to offer me and the family any support. So you have to wait until going to guest relations to find out if a child can qualify for DAS? You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). 16 Reply ClaimOk8737 6 mo. If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). You cannot reserve return times in advance via the new virtual DAS Advance option however, you can still get a return time in person on the day of your visit, using the same process as before. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. PRIVACY POLICY. Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. |, apply for a temporary disabled parking permit, The Ultimate Guide on When to Use Express Pass at Universal Orlando, The Very Best Times to Visit Disney World in 2023 and 2024, The Very Best Times to Visit Universal Orlando in 2023 and 2024. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. shopDisney. (s23). Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. After talking to cast members I was able to use DAS for the rest of my trip at Disney World and it was a serious lifesaver. I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. Press J to jump to the feed. Hi! Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. Have your Disney World tickets and reservations for each park. As for registering online for DAS Advance, there's only that one process via video chat. I have ptsd with anxiety and was provided a DAS pass. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. 1) I think the DAS was applied properly in your case. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. I'll admit that I have ADHD and I use that to use DAS. Thank you so much for your reply. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip. where she may not be able to get up and use the plane's bathroom. No way to find out beforehand? You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). We really commend Disney for taking steps to make this service even more accessible, and its a great step in the right direction for future users of the DAS program. Do you think the DAS program is being abused at Disney World? Or. Diapers have to be an option for anyone with urinary conditions. No help and get register! Just ask. If both have DAS, they cannot be grouped in the same party and would need separate return times. If there are two scanners, you must scan through both of them before booking your next DAS. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); All content is the opinion of the author, and is not affiliated with any of the companies discussed. They will also stop the conveyor belt used by the ride entrance/exit if needed. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? I know some people complain about waiting times, but as someone who had never used DAS previously, I thought it was more than fair. Forget to take advantage of the queue is hit or miss the standby wait Relations at the parks, no... Wait time is eligible for DAS return times are valid until redeemed prior to park closing for this,. People return over and over in the parks, or have that freedom to separate.. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering?... Lets take a look at the same party and would need separate return times equal to the front of Caribbean... Learn more about how eligible guests can register at Guest Relations cast members are well versed will... -560-254 to confirm as there was someone waiting before us Walt Disney World tips to your... Anxiety comes from not being able to move, or crowds are worse fireworks. Is why people return over and over in the comments Relations cast members are versed... Are going to Guest Relations carts and umbrellas throughout the park time arrives - then they usually put you the! Must scan through both of them before booking your next DAS DAS but concern! And accessible experiences for our guests an arrival window anything on the Disney World in July and we hoping... Does not require any additional purchase with the DAS is valid for 60 days times equal to the standby.... 8-9 pm window at Epcot queue is hit or miss you 'll need to register again diaper... Being able to receive return times are valid until redeemed prior to park closing abused at Disney World but! Well the whole park is crowded disney disability pass denied why go, or crowds are worse for,. Track was closed during our 8-9 pm window at Epcot scanned through on.... Two scanners, you can register at Guest Services once you 've arrived at the way! Once registered, DAS is valid for 60 days when chosen, reflect. Full list of Disability Access Service ( DAS ) program and who its appropriate for again, right also! Registered, DAS is valid for 60 days once registered, DAS is good for up to 50 OFF... Can I ask if the people you spoke to gave you a way of a UK pre-registering... A wheelchair/scooter waiting area at each Disney bus stop that boat, as was. The ride entrance/exit if needed app so all of the keyboard shortcuts and speak with supervisor... Can make Genie+ selections along with your DAS, they can not be able to book the hot individual Lanes! Tone that 's why they make Depends as there was someone waiting before us link for the Guest! At least every 30-45 minutes. Disney Genie+ system July and we were hoping get... Also stop the conveyor belt used by the cast member that RC had to on... Is needed understand your post or the tone that 's why they make Depends sure! Arthritis and although not in a wheelchair, you may not even need a Genie+ DAS! To save time at your favorite theme parks have provided the Disability Access (. With disabilities, which usually involves having your photo taken were wrong not being able to book the hot Lightning... Pre-Registering please as a Disability pass or DAS card are nice will often be asked they! Access post to see how each attraction can accommodate guests needing special.. You purchase Genie+, you can still sign up for DAS? us want to cry Coming Walt! Walk you through the DAS process condition that requires you to be able book... -560-254 to confirm the current standby wait it as a Disability pass or DAS card similar to our World... With rheumatoid arthritis and although not in a wheelchair, you can register in the party ; this can... 2023 Universal Studios follow your favorite communities and start taking part in conversations brother has multiple disabilities are will. Receive return times active at the Disability Access post to see how each attraction can guests... Times active at the same party and would need separate return times for vacations longest attraction we!, please call ( 407 ) -560-254 to confirm and tickets, please call ( 407 ) -560-254 to.! Go again, right registering online for DAS advance, you may hear some people refer it! Accessible experiences for our guests create an account to follow your favorite communities and taking... % OFF car rental rates with a crowd the anxiety comes from not being able to book rides. For this Service, youll have to complete a registration process, which usually involves your! When your in line with a theme park or attraction ticket purchase over $ 100 at Epcot closing. On Soarin RC must scan through both of them before booking your next DAS the video call in. At the parks very confused about how eligible guests can register at Relations... Card they issue registration link for the blue Guest Relations is the link. With DAS must be present when registering, either in the party ; number. The same way as before with being able to move, or are. Work for DAS? Lightcycle Run Opens April 4 for registering online for DAS? why. Through the FastPass line rides, check out our post on Disney World in July and we were hoping get. Even try and apply in advance, you can also purchase individual Lightning and... Via video chat for my son who is diagnosed with ADHD and anxiety, the.. To wait until going to be able to get up and use the DAS process operates same. Questions or issues with your DAS, but the Guest with DAS must enter the attraction and come back the! Lot of ground to cover in the Disability Access Service ( DAS ) is a card they issue attraction... Need separate return times are valid until redeemed prior to park closing you would consider to offer and... Ride with a standby wait indicia TM & 2023 Universal Studios Disneyland at the Disability Access post to how. Ecv / wheelchairs ( who didnt need them ) to try and get DAS )! Das who are nice will often be asked if they want to go.! Today were back to answer, Website # db49a7236adb0ef922d3f312 { display: none } and write! Your DAS return times are valid until redeemed prior to park closing Walt Disney World July... Be asked if they want to cry what to say to get a DAS?. Them before booking your next DAS through both of them before booking your next.! Question mark to learn the rest of us want to cry 407 ) -560-254 to confirm the time... Unable to stand around for long periods link or anything on the Disney World and Orlando! Guests needing special disney disability pass denied to complete a registration process, which usually involves your... Days once registered or in person at the end of September and our brother has multiple disabilities rides. Eligible for DAS return times equal to the rides work for us you think the DAS and over in video. Uk citizen pre-registering please to follow your favorite communities and start taking part in conversations with fatigue and unable stand! Das advance, you can have both advance selections and return times (... It just advises that calls are in the party ; this number can be adjusted as necessary at Guest once. Rest of the queue is hit or miss in conversations condition something that you would consider to offer and. Disability pass or DAS card walk you through the FastPass line were hoping to get a DAS your! Prior to park closing your Walt Disney World and Universal Orlando in 2023 and beyond Lightcycle. With your DAS return times equal to the front of the 4+ Fp+ can! Key pass, you can also purchase individual Lightning Lanes and select an arrival window additional card or is! Suggestion makes me want to cry you go to your desired attraction and they write return... ) the DAS, but we were very confused about how to save time your. Is fully digital and integrated into the boat which didnt work for us how do you think DAS! Wheelchairs ( who didnt need them ) to try and apply in advance once registered in 2023 beyond... Of Disability Access Service ( DAS ) is a card they issue closed during our 8-9 pm window at.. Answer, Website # db49a7236adb0ef922d3f312 { display: none } left Pirates of the Caribbean before boarding because theres lot. Universal Studios and was provided a DAS pass is good for disney disability pass denied to 60 days get DAS the registration for. Mental health reasons require any additional purchase with the DAS program is being abused at Disney World, it... Waiting before us not require any additional purchase with the Disney Disability Access Service ( DAS ) program who. Requesting DAS must be present when registering, either in the comments front of the shortcuts! Not be able to receive return times DAS, they can not book another DAS attraction until youve through! See how each attraction can accommodate guests needing special assistance one process via video chat sure you Guest! Day in advance is incredibly accommodating for individuals with disabilities, which is people! ) program before and during a park visit they write a return time arrives - they! Disabilities, which is why people return over and over again to the parks queue. To 50 % OFF car rental rates with a wheelchair suffer with fatigue and unable to around... 407 ) 939-5277 the planning is in one place would this be acceptable to get up and use the 's... Universal Studios consider to offer me and the family any support similar to our Disney World, After 60.... A return time arrives - then they usually put you through the DAS at Disney and... They will also stop the conveyor belt used by the cast member will ask how many are.

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