Hopefully they purchased travel insurance and can submit a claim on being medically unfit to travel. As a private company with strong finances, we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees, as we have always done. Powered by Invision Community. My parents booked a Viking cruise in 2018 for a 2020 sailing. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We too got the note about cancel anytime up to 24 hrs. window.__mirage2 = {petok:"5YFK4ZwVWpG_2z6rDcSdiRVz3lCn4ORteBcFe43K3J4-1800-0"}; The FCV terms & conditions changed a number of times since the onset of COVID, so I can't remember when this option was removed. While this guest is not exhibiting symptoms, she has been placed in quarantine. It is an adjustment for all of us and particularly for someone like me, who spends most of his time traveling. [CDATA[ They chose to keep the booking, but 2 years later are not longer able to cruise. Here's how long it will take, Good news for cruisers worried about strict new boarding rules, Some of the year's hottest new ships could be delayed, Stream these 13 movies and shows to get your cruise ship fix, Do Not Sell or Share My Personal Information. (Enrollment required for select benefits.). Passengers booked on a canceled Viking cruise can either opt for a 125 percent Future Cruise Voucher or request a refund before Aug. 24. The Fosses rebooked their cruise for this April. Refunds are made upon receipt and depend on the working times of banks. At least thats the way it worked for us when Sky did not stop at Heimaey. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. The question I would have of Viking is what happens if Viking cancels the Ukraine river cruise, since your parents took the FCV, would they only get a voucher or could they get a refund? I have said before that we will only sail again when it is safe to do so. Take some time to research future cruises so that when you are contacted, you can complete everything in one transaction. Author: bill March 11, 2020, Updated: May 2, 2020. Started August 27, 2021, By The downside to a refundable deposit is that it's often not associated with the lowest price you'll find for your cruise. jtslattery, August 30, 2021 in Viking Ocean. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Viking will resume its operations on May 1. Would you be willing to be flexible on where you sailed with the line? For the meantime, no news is good news. 1) Viking like every other cruise line is in business to make money. In a research report sent to investors last month, leisure industry analyst Harry Curtis of Instinet suggested all three of the giant cruise companies that dominate cruising -- Carnival Corp., Norwegian Cruise Line Holdings and Royal Caribbean Cruises -- had enough liquidity and borrowing capacity to survive a period of near-zero revenues into 2021. Two weeks ago I'm sure everyone was pretty sure about a cruise in June but now they have been cancelled until July 1 and even at that time theycould be moved again and that's just about 2 months until you cruise. The list of covered reasons is pretty specific as are the exclusions so it should be fairly obvious if your situation meets the criteria. In order to reserve a room onboard, cruise lines will accept a deposit, or portion of the full cruise fare to secure your place. Our money was refunded by Tuesday. Really!!! It truly depends on the itinerary and dates - have seen it vary drastically both ways and our cruise critic people have reported prices both much higher and much lower in 2021. Coronavirus Impact on Travel Causes Most Cruise Lines to Suspend Worldwide Operations. Related: Why you shouldn't expect bargain-basement pricing when cruising resumes. Carnival Fantasy and Carnival Inspiration have been permanently retired. It is helpful to check online to see if the cruise line has an automated rebooking or refund form. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the . My hope is to get our money back but FCC two years out is acceptable. Check here before booking an award fare. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. "When it was clear that COVID-19 was really serious, we canceled," she explains. Same terms for cruises cancelled in window. Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. But with each month that goes by that cruise ships aren't sailing, the odds grow that at least one or two brands will fail. However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. Refunded to your credit card. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. As a side note after reading the Viking Cruise Critic boards and the challenges many have experienced with regards to FCVs and the continued challenges with traveling internationally, we have not used our FCVs from the April 2019 canceled Viking cruise which are due to expire this April 2022. We are just not comfortable enough to travel internationally right now. Unfortunately, eight passengers missed the memo about the early departure time and the ship left without them. Last month, Princess Cruises canceled sailings for most of its ships through December. Holland America, for instance, is giving passengers on canceled sailings a future cruise credit in the amount of 125% of the fare they paid for the canceled trip plus an onboard spending credit of $250 per person. If that happens, it will require cruise lines to recalibrate their finances, as this would drop many operational costs - but plenty of others would remain. It is a risk because you will not know if insurance will pay until after the cruise is cancelled and a claim is filed. Viking owes you nothing. Passengers who request the credit will receive it by email on April 13. I think Viking has been quite firm on their policy rules. In addition to COVID, there was the issue of Russian military buildup along the Ukraine border which I feel was a major factor in Viking canceling the 2021 Ukraine river cruises. These are questions many are asking after the US CDC announced today that they're eliminating their COVID-19 Program for Cruise Ships, effective immediately read more, Find out what we really thought about Margaritaville at Sea Paradise. You can read more about how this all got started here. In the wake of the terrorist attacks of Sept. 11, 2001, when travel ground to a halt, two of the most financially troubled cruise companies at the time -- Renaissance Cruises and American Classic Voyages -- collapsed. What are the pros and cons of a nonrefundable cruise deposit? Did they pay with a credit card? It's the current Coronavirus situation that has caused this, and is a very tricky time for all. Royal Caribbeanand Celebrity Cruises will resume sailing on April 11. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. LauraS If you are comfortable taking the risk, these rewards can pay off once onboard. Antiquities and the Holy Land. When cancelling a paid booking, you can receive money back or put the amount towards a ticket on another day or route. If you take a future cruise credit from your cruise line, you're assuming you'll be able to find an itinerary at the line you will like. And they're making the offers enticing. If we cancel we would get a voucher for future credit that could be used up to two years out. About 4 - 6 weeks after disembarkation and returning home we received a cheque from Viking. Viking Cruises. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. You each determine what your own personal price to value ratio is and probably act accordingly. 19952023, The Independent Traveler, Inc. What happens to paid excursions when Viking cancels a cruise. Email ctate@usatoday.com. Learn more. Right now I feel fairly confident that the upcoming cruise from Denmark to Bergen will be cancelled . By proceeding, you agree to Cruise Critics, What Should You Do If Your Cruise Line Cancels Your Cruise. As a private company we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. This will typically be spelled out clearly on the cruise line's website at time of booking, or by your travel advisor. Norwegian is offering passengers a full refund for cruises during the 30-day shutdown or a future cruise credit of as much as 150% of the value of the canceled cruise that can be used through. Compare the cost in points or miles to cash, and see which option is best. Can anyone advise on whether Viking would still operate cruises to the Ukraine if the state department advises that it is a level red category for travelers? Cruise lines havepausedtheir operations for at least 30 days. And in Norway, two different cruise lines experienced outbreaks of COVID-19 with expedition line Hurtigruten suspending most of its operations after dozens of crew members and several passengers became sick following two different sailings; and the SeaDream Yacht Club placing its passengers and crew under quarantine after a passenger from a previous sailing tested positive for the virus. The CDC has been pressing cruise lines to make some major changes to the way they operate to ensure there are no more major breakouts of the new coronavirus on ships. They site the risk of quarantine, the spread of disease, as well as the challenges they're having providing excellent guest experiences as many ports and popular attractions are closed to visitors. (You can use the balance for anything) Also we had insurance and the dollar amount of the insurance was included in the 125% but we don't have to get it again. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. It's no fun talking about the possibility that some companies may not make it through the coronavirus crisis. We and two other couples travelling with us cancelled last Friday. Woodland hills, CA 91367. Find the right card for you. //
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