Ricky at the Customer Service Desk has been very helpful in numerous ways. We recommend calling ahead to confirm details. Mutual Fund and ETF data provided by Refinitiv Lipper. Our ceiling in our bathroom leaked into our sink. I booked & paid for the 2 queen bed swim up & thats what I expect. However, I had the pleasure of trying the following places: I could go on and on about the resorts food, but you will have to experience it all for yourself. We had Star Class which came with a Butler. Amazing resort, enjoy the staff Yonathan was the best and also the shows. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Invite your loved ones to a star-studded, all-ages getaway. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. due to noise from the bar. 12:00 pm, This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican tr. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Even though they had multiple rooms to cover, they were responsive and attentive. Planet Hollywood Adult Scene Cancun. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). The beach servers were the friendliest. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. He also helped with a room change for another adult travelling with us. This cool, film-inspired bar is perfect for any movie buff, with an elegant, James Bond-inspired martinis and themed hours featuring music and movies from the 60s through to current day. Just not sure it was 100% worth it. Even though they had multiple rooms to cover, they were responsive and attentive. Including spa and cabana rentals. Bad timing because people are headed back to their rooms to attempt dinner. There were limited tubes. Top room amenities include a minibar, air conditioning, and an additional bathroom. This is the role youve been waiting for. In April, 14 murders were reported in 36 hours. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. complimentary bottles of wine in the room. We had raw burgers from Shores at lunch one day. 5. The best night for entertainment was the Queen tribute. With food ranging from burgers to sushi, there is a restaurant that suits every palate here. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). The third room was a complete upgrade it made the stay so much better. This was a family vacation with 2 adult children and an 11 year old. Hi if we are on the family side could we go hang on the adult side? Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. It seemed to get really busy on the weekend. Our kids did mini golf once. My "butler" Lilly was a complete failure. Both were stocked daily with water, assorted soda, beer and snacks. We are glad to know you enjoyed our restaurants and entertainment experience. From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. Visitors from Spain, Belize and Uruguay have been among those killed. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. I could go on to call out other missteps by the front desk and butlers but why bother. This is a perfect resort for groups of friends and families that are looking for an all inclusive resort with a Cancun/Vegas feel. We had to wait but probably only 45 minutes. See more questions & answers about this hotel from the Tripadvisor community. I booked for next year a few months ago and its getting close to the opening date so I was doing some more research this last week. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The bartenders are all amazing and friendly. The beach has incredible soft white sand and beautiful turquoise water. The buffet was good. The food was so so. We found the food and drink to be good. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Because its what we collect, that makes us who we are. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. They never did the arcade or trampoline park. With an extensive wine list to pair with every meal. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. Sometimes the waits were long. or redistributed. We are looking for your next visit in the near future. Lilly failed to deliver on every level. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. This is the version of our website addressed to speakers of English in the United States. Due to the recent U.S. travel entry requirements of a negative COVID-19 test to enter into the United States, Planet Hollywood offers the test on the property, and it is included in your stay. 2 of our 3 rooms were close together. Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. [removed] [deleted] hace 2 a. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. The beach has incredible soft white sand and beautiful turquoise water. Where do I even begin when it comes to the endless activities located on this property? and our If I could have chosen zero stars I would have. 2023 Planet Hollywood. He was amazing!! Welcome to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Vacation like a Star. Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, Room categories are not indicative of room views. Ours were Viri and Tharvin. Dine like a Hollywood A-lister at Star Class Bar & Grill. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. All Rights Reserved. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Star Class Producer Suite Swim Out. The steak house was really good the first time. Didn't get any contact from her for 24 hours. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. We are pleased to know that you enjoyed our facilities and activities. We hope that we will receive you again soon. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. Indulge in the incredible flavors and techniques of Japanese cuisine. Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Here, you can call the shots! Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. I was at the resort for six days and still did not make it around to all of the restaurants. See more questions & answers about this hotel from the Tripadvisor community. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. Payments made by partners impact the order of prices displayed. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? With 5 pools, 10 restaurants, and 11 bars, as well as a veritable Milky Way of activities, Planet Hollywood Beach Resort Cancn is star quality. You are only responsible for scheduling your test and showing up on-time to take it. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. But really wasted his afternoon. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. Planet Hollywood Costa Rica. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. The lazy River was so fun for our family of 10. We will take your comments as our main improvement tools. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). The umbrellas were painful to open. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Such as omelettes, eggs your way, fresh tacos, grilled seafood. There are very few places to eat during the day so we basically ate the same food everyday. Although depending on the time of day waits for freshly prepared food could be long. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We have loved every minute we have been here. You have arrived. Privacy Policy. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. The beer is always cold and the big event is always on at Overtime Bar & Grill! Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. However, it did end promptly at 10:30. Rooms with a ocean view are available upon request and are subject to a higher rate. 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