Once completed, you may begin sending, requesting and receiving money with Zelle. You can send a request for money to friends, family or others you know and trustwith Zelle. This requires attention to detail. Need help sending money with Zelle through your partner financial institution. Your financial institution will assist you. PLEASE RETAIN THE RECORDS FROM YOUR USE OF THE SERVICE AND CHECK THEM AGAINST THE STATEMENT YOU RECEIVE FROM YOUR FINANCIAL INSTITUTION. Subject to the terms and conditions of an agreement between Zelle and your financial institution, Zelle will provide you instructions on how to enroll with your Network Financial Institution. Complete the form and we will respond to you via email within 2 business days. Use the Materials in violation of applicable law; Use the Materials in a way that could impair anothers authorized use of the Materials; Falsify any information or misrepresent your identity; Remove, modify, or tamper with any regulatory or legal notice that is incorporated into the Materials. IF YOU ARE DISSATISFIED WITH THE SERVICE OR WITH THE TERMS OF THIS SERVICE AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE. MOBILE NUMBER OR EMAIL ADDRESS. YOU MAY NOT RECEIVE MONEY FROM A USER THAT IS ENROLLED AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. Follow any remaining prompts to authenticate. You will not be able to enroll a business debit card, credit card, card linked to an international account, gift card orpre-paid cardsfrom financial institution that do not offer Zelle to their customers. Contact your participating bank or credit union support team to request they deactivate the mobile number. Only send to people you know and trust. Early Warning Services, LLC Attn: Litigation Support 16552 N. 90th Street Scottsdale, AZ 85260 Email: Paralegal@earlywarning.com **Please read the following information carefully. Telephoning is the best way of keeping your possible losses down. 12,291 satisfied customers. Scottsdale, AZ 85250, Attn: ZELLEPAY as promptly as you can. Still need help? If youre enrolled with Zelle through your bank or credit unions banking app or online banking, your financial institution will be able to assist with deactivating your Zelle profile. As a customer of a financial institution that is not a Network Financial Institution, Zelle will limit the amounts you can send to another User when using the Service to $500 per week with no limit on the number of transactions. FAILURE TO NOTIFY YOUR FINANCIAL INSTITUTION DIRECTLY AND PROMPTLY MIGHT LIMIT YOUR RIGHTS UNDER YOUR ACCOUNT AGREEMENT AND APPLICABLE LAW. The remaining provisions of this Service Agreement will not be affected thereby, and each of those provisions will be valid and enforceable to the full extent permitted by law. *. If you are enrolled with Zelle at a participating financial institution and need assistance with receiving your money with Zelle,please reach out to your financial institution for assistance. Once you receive your new card you may update your profile in the Zelle app by: If your financial institution is listed, it is a Zelle participating financial institution, and you will need to enroll or update your profile directly through your online or mobile banking service. Let us know how we can help you with the Zelle app. For more information on Zelle or to view answers to some of our frequently asked questions visit our FAQ page athttps://www.zellepay.com/support. We further reserve the right to suspend or terminate your use of the Service if we believe that you are using the Service for business or commercial purposes, or for any of the uses identified directly below. If the recipient has notified you the money was not received, first check the payment status. You may opt out of this Agreement to Arbitrate, and the Class Action Waiver, by notifying us in writing of your intention to do so. Money sent with Zelle will be sent to the account enrolled with the email or U.S. mobile number used to send the money. If necessary, could you link to our website www.zellepay.com/pay-it-safe/resources-and-tips in your story so that consumers have a resource on how best to use the cell? (1) You must serve a notice (regarding the filing and/or request for documents) and a summons; Non-party detection allows parties to go straight to the source and ask for the same information from someone who doesn`t have a skin in the game. YOU AND ZELLE WAIVE ANY ABILITY TO PARTICIPATE IN A CLASS ACTION AS A CLASS REPRESENTATIVE OR AS A CLASS MEMBER. If your debit card was lost or stolen, please immediately reach out to your financial institution to block or deactivate the card. Other Users may send money to you or request money from you using that U.S. mobile number. And because the rules aren`t clear, it`s not always as easy as it should be. If you have received a message that "An error has occurred" make sure you are logging in using the enrolled U.S. mobile phone number with the same mobile device. If you have a payment pending and you deactivate your profile prior to it posting, the payment will fail and return to the Sender. If you need help with this, please let us know through our Support and Training Center. We will provide you with notice of any such termination or change as required by law. Just note that the notice and subpoena must be served within a reasonable time before the response deadline. There are three variants; a typed, drawn or uploaded signature. If that recipient is also not a customer of a Network Financial Institution, or if the recipient does not accept the invitation to enroll, then the money will not be sent. YOU SHOULD NOT USE THE SERVICE TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST. must match the information that your bank or credit union has on file. https://www.zellepay.com/support. The recipient has up to 14 days to enroll to receive the money before it expires. If you are sending a payment and an error occurred: There may be an issue with the email address or mobile number they have enrolled with Zelle. Sending Money; Debits by Network Financial Institutions. Please wait a minimum of 20 minutes between attempts. Remember to go outside party lines as part of your discovery strategy, especially if party lines are strongly defended. To participate as a User, you must first enroll with. Use the Find Your Bank to verify your bank is not a participating financial institution and select "Don't See Your Bank?" You need more information about a money transfer using the Service. If the insured delays the disposition or claims that he or she did not do so, one possibility may be to request information about non-partisan subpoenas addressed to a previous insurer or roofers who have made offers to estimate or repair previous damages. You agree that you will not use the Service to send or receive payments in connection with your business or commercial enterprise. Home Forms Miscellaneous. All rights reserved. Zelle app users are able to send money to other Zelle users enrolled with one of our partner financial institutions. Any other illegal activity or unlawful purpose. If the person you sent money to has already enrolled with Zelle with the email address or U.S. mobile number to which you initiated the payment, the money is sent directly to their bank account (except as otherwise provided below) and may not be canceled or revoked. We will tell you the results within three (3) business days after completing our investigation. You may send money to another User at your initiation or in response to that Users request for money. We may also delay or block the transfer to prevent fraud or to meet our regulatory obligations. If circumstances beyond our control (such as fire or flood) prevented the transaction or transfer, despite reasonable precautions we've taken. Zelle is a mobile payment app that simplifies the payment process and allows for peer-to-peer transfers to happen within minutes. c. How to Withdraw Consent. All Records and Communications in electronic or paper format from us to you will be considered in writing. You should print or download for your records a copy of this E-sign Consent and any other Records and Communications important to you. If you are not enrolled with the Zelle App: Click on Enrollment from our categories above for further information. To download and use the Zelle app you must have an eligible Android or iOS Smartphone. Mobile numbers cannot be enrolled with more than one Zelle profile. You'll be prompted to create your new password. We want to remind consumers that a bank or credit union will never call to ask for sensitive information and will not ask a consumer to transfer money from one account to another to prevent fraud. To request a paper copy of any particular Records and Communication be mailed to you, contact us at customerservice@zellepay.com. When enrolling with the Zelle app you will need a U.S. mobile phone number registered to an eligible smartphone. If Zelle delays or blocks a transfer that you have initiated, Zelle will notify you in accordance with your notification preferences (i.e. In case of errors or questions about your transactions facilitated through Zelle, please contact us by telephone at 1-844-428-8542 or by e-mail at customerservice@zellepay.com; or write to us at 5801 N.PimaRd. Each party shall be responsible for paying its own attorneys fees. You can access our Zelle App Privacy Notice at https://www.zellepay.com/legal-and-privacy, which is incorporated into and made a part of this Service Agreement by this reference. You must have JavaScript enabled to use this form. ZELLE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, INVULNERABLE TO CYBER ATTACK OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. When you enroll to use the Service you agree to the terms and conditions of this Service Agreement. To deactivate your profile, we will need to speak with you directly. The Add Your Debit Card page will allow you to enter your new debit card information. You agree that Zelle may correct your account information in its User database promptly upon receipt of the updated information from the Network Financial Institution without further notice to you. 15. Pharmaceuticals and other controlled substances; Sexually oriented activities or materials; Obscene or offensive activities or materials; Materials or activities that promote intolerance, violence or hate; Illegal gambling, gaming, lotteries or sweepstakes; Court-ordered alimony or child support payments; Travelers checks, money orders, equities, annuities, or currencies, including digital currencies, such as bitcoins; Infringement on the copyright, patent, trademark, trade secret or other intellectual property rights of. Providing Records and Communications in Electronic Form. You acknowledge that neither Zelle nor the Network Financial Institutions shall have any liability for your failure to comply with the terms and conditions of your account agreement with your financial institution. Call us at 1-844-824-6613. This is called fast funds enabled. Use a check mark to point the answer . The scammer impersonates a legitimate business and uses a variety of tactics to trick consumers into providing sensitive information that allows them to trick the consumer into transferring the money to an account controlled by the scammer. *Remember to only send money to people you know and trust. 12. Tip #1: Send invoices immediately. All rights reserved. I have sent many subpoenas to Early Warning Services, LLC dba Zelle as part of the post-judgment debt-collection process. If you decline the payment request, the sender will receive a notification that the request was declined. Zelle does not support sending or receiving money betweennon-participant financial institutions. Liability for Sending and Receiving Money. Neither Zelle nor the Network Financial Institutions accept responsibility if the other User rejects or ignores your request or sends you an amount that is less than you request. You can verify if your card is fast funds enabled by reaching out to the support number on the back of the card. Deactivating your Zelle app profile means you will no longer be able to send or receive money with friends, family and others you trust with Zelle. ET, excluding New Year, Thanksgiving and Christmas) to request a copy by U.S. mail. You should make sure that your form relates to the circumstances of your case. Neve is our newest WordPress theme. You can update your information through our website. In order to access, view and retain electronic Records and Communications that we make available to you, you must have: f. Requesting Paper Copies. You may request money from another User. You may cancel your use of the Service at any time by notifying Zelle of your intent to cancel by calling us at 1-844-428-8542. All subpoenas must include: The full name, title, mailing address, email address, and phone number of the person and/or entity issuing the subpoena; and. Any obligations or liabilities incurred by you prior to the date of termination shall survive the termination of this Service Agreement. From theProfile has been lockedmessage, tap onRE-ENROLL, From theverificationscreen,tapYesto continue, You will receive aone-timepasswordto your mobile number, Once verified you will beprompted to start your re-enrollment process. Finally, we provide resources to consumers on our website to protect them from fraud and fraud. U.S. Zelle charges no fees for your use of the Service to complete transfers between Network Financial Institutions and you. Money sent with Zelle will be available within an enrolled recipients account typically in minutes. *If you are sending money to someone for the first time, double check the name, and confirm the email or mobile number enrolled before completing your payment. If the payment does not appear within your Zelle app Activity, please contact us for further assistance. PLEASE READ THEM CAREFULLY. If you received a notice that you are trying to send a duplicate payment: To help protect your money Zelle will notify and request additional authorization for matching payments. If you do not act on the request within 14 days, the request will expire and the sender will receive notice their request has expired. If dont have your CVV, you may choose to re-enroll. https://www.zellepay.com/support/enrolling-with-zelle. We are sorry to hear you no longer wish to use the Zelle app. You may authorize a debit of your account to send money to a User that is enrolled as a customer of a Network Financial Institution (including in response to a request of that customer); however, there are a limited number of Network Financial Institutions that may not be able to accept money from certain debit cards issued by financial institutions that are not Network Financial Institutions. Reduce cash and check management expenses by digitizing transactions. U.S. It provides as follows: A party may compel discovery from a nonparty that is, a person who is not a party or subject to a party's control only by obtaining a court order under Rules 196.7, 202 or 204, or by serving a subpoena compelling: (a) an oral deposition; We take your privacy seriously and want you to be fully informed about how you can have control over your personal data. For example, in order to protect you, Zelle and the Network Financial Institutions, Zelle may need additional time to verify your identity or the identity of the person sending the money. Rule 45 (d) (1) requires parties issuing a subpoena to "take reasonable steps to avoid imposing an undue burden or expense on a person subject to the subpoena." Fed. THE MOBILE DEVICE THAT YOU HAVE USED TO ENROLL IN THE ZELLE. When you send and receive money using the Service with a bank account held at a financial institution that is not a Network Financial Institution (as defined above), this Service Agreement applies. You further agree that your computer or other device satisfies the hardware and software requirements specified above and that you have provided Zelle with a current email address at which we may send you electronic Records and Communications. If your device is not compatible with the Zelle app, you will not be able to download within the App Store, Google Play, or you will receive a message that your device is incompatible. BY AGREEING TO THESE TERMS, YOU ALSO AGREE TO THE TERMS OF THE ZELLE APPPRIVACY NOTICE (THE PRIVACY NOTICE) REFERENCED IN SECTION 5 OF THESE TERMS AND THE ZELLE NETWORKS E-SIGN DISCLOSURE AND CONSENT (THE E-SIGN CONSENT). We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas. Zelle and the Zelle marks used herein are trademarks of Early Warning Services, LLC. Tell us the dollar amount of the suspected error. Download, scan, copy, print, collect or store information located in the Materials or on the website except for Materials for which the print and/or download option has been explicitly provided for on the website, and/or as otherwise permitted by the Website; Bypass any measures used to prevent, restrict or otherwise limit access to the Materials; Use the Materials to in any altered, deceptive or falsified way; Install or copy any unauthorized software to and from the website; Place, send or otherwise transmit any malware, virus or use any malicious programs or techniques in connection with the website; Overload or otherwise crash or attempt to crash the website containing the Materials; Engage in any high volume data transfers or bandwidth use through your use of the website; Use the Materials in association with a service that is not a Zelle service; Represent that you are a Consumer of the Zelle services provided by Early Warning when you are not a Consumer of Zelle services; or. Send limits are not increased or decreased at the request of Users. Receiving Money; Money Transfers by Network Financial Institutions. RELATED: Judge Says Bank of America May Have Illegally Denied EDD Fraud Claims We know it can be difficult to get the information you need from internet services and other online content providers. All subpoenas must include: The full name, title, mailing address, email address, and phone number of the person and/or entity issuing the subpoena; and The full name, title, mailing address, email address and phone number of the person to whom responsive documents should be sent. You may also visit our FAQ page to view answers to some of our frequently asked questions. Territory. It also comes with the Zelle design integrated as a starter site. After too manyloginfailed attempts, your profile will be locked. Debit cards linked to accounts based in a U.S. The Zelle app is free to download from your App Store or Google Play. 2023 Early Warning Services, LLC. IN THOSE STATES WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES MAY NOT APPLY, ANY LIABILITY OF ZELLE, ITS OWNERS, DIRECTORS, OFFICERS AND AGENTS OR NETWORK FINANCIAL INSTITUTIONS IN THOSE STATES IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED ONE HUNDRED DOLLARS ($100.00). Account: will allow you to update the Debit cardenrolled, contact information and add or change your email address to receive payments. You may not establish more than one profile with the same U.S. mobile phone number or email address, and you may not link more than one bank account or debit card to a particular U.S. mobile phone number or email address. Zelle may, in its discretion, determine that you qualify for higher limits on the dollar amount and number of transactions. Use or continue to use the Materials without an existing and enforceable contract with a Zelle services Participant who has entered into a contract with Early Warning or a reseller of the Zelle services. Thank you for zellepay.com visit! Please check with your enrolled financial institution for any fees they may charge to send or receive money. Arbitrations will be administered by the American Arbitration Agreement (AAA) under the AAAs Consumer Arbitration Rules in effect at the time the arbitration is commenced. You understand that use of this Service by you shall at all times be subject to (i) this Service Agreement, (ii) your express authorization for a Network Financial Institution to initiate a debit entry to your bank account, and (iii) the terms and conditions of your account agreement with your financial institution. Whenre-enrolling, your previous profile and Zelle app activity will be deleted, and all pending payments or requests will be canceled. P. 45 (d) (1). The full name, title, mailing address, email address and phone number of the person to whom responsive documents should be sent. There are no fees when using the Zelle app to send or receive money. Written notice should be provided to Early Warning Services, LLC, Attn: Litigation Support, 5801 N.PimaRd. Verify with the Sender the money and is in a completed status. You have an active Zelle profile enrolled to your U.S. mobile number with a current or previous participating bank or credit union. You acknowledge and agree that you are personally responsible for your conduct while using the Zelle Service, and except as otherwise provided in this Service Agreement, you also agree to indemnify, defend and hold harmless Zelle, its owners, directors, officers, agents and Network Financial Institutions from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys fees, resulting from or arising out of your use, misuse, or inability to use the Service, or any violation by you of the terms of this Service Agreement. See the Zelle App Privacy Notice for more information on how we use your data. In most cases, when you are sending money to another enrolled User, the transfer will occur in minutes; however, there are circumstances when the payment may take longer. Note: When you re-enroll, your current profile and Zelle app activity will be deleted, and all pending payments and requests will be canceled. If your recipient is not yet enrolled with Zelle, you may only send a Request using their email address. Sending money with Zelle is the same as sending cash. When you send and receive money using the Service with a bank account held at a Network Financial Institution (as defined above), the terms of use at that Financial Institution apply. Once a project is complete and it's time to request payment, you might think that sending an invoice right away is overly eager or even rude. You must have a bank account in the U.S. (not including U.S. The use of a non-partisan subpoena requires knowledge of the rules and/or methods of non-party disclosure. Zelle has no control over the actions of other Users, the Network Financial Institution or other financial institutions that could delay or prevent your money from being delivered to the intended User. Please read through the terms and conditions and check the box to accept. Complete the form and we will respond to you via email within 2 business days. If you would like to serve Google LLC with the civil requests through CSC outside of California, you may be able to find other addresses for CSC by searching for Google LLC on the website of the Secretary of State for other states ("Other Google Notice . The way to fill out the Subpoena form on the internet: To get started on the blank, utilize the Fill camp; Sign Online button or tick the preview image of the form. During this time, the money will remain pending and you will have the option to cancel the payment. Submission Requirements Requests submitted through Safety Hub must meet the following legal requirements: Must be addressed to Venmo Must be a typed official document bearing the logo of the requestor Users may send money to RECIPIENTS with WHOM you are not FAMILIAR or you DO not TRUST U.S. Zelle no! 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