And to answer that, heres a table that shows. 2. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. Ensure that your device is connected to a stable Wifi. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Is this your 1st time trying to use Discovery Plus on your Sky Q? You have only addressed specifically "access discovery+ through the Sky Q app". Its time to contact your service provider. You can contact Sky Q by calling them at 03337591074. Go to the apps rail, select discovery+, and then select Sign In. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. You can move to the next troubleshooting step in this article. So this process will also update your Discovery Plus. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Select 'Get discovery+.' 3. Eurosport 1&2 now appearing under channels in app on sky. Visit the Discovery Plus website and login into your account. Create an account to follow your favorite communities and start taking part in conversations. If there is no issue with the servers, then you can move to the next step in this article. Need a refresher on how you can do this process? How you can activate this streaming platform using your Sky Q account. Unplug your router for 60 seconds and plug it back again (power cycling). Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Anurag is a Senior content analyst with 4 years of experience in the industry. Stay on the screen with the QR code while you grab your phone or computer. Turn off your Sky box directly at the mains. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Was there ever a solution. I am having exactly the same issue since yesterday morning. Then you should contact representatives from any of the 2 companies. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. You can check your internet connection usingFast.com. Power cycling simply means unplugging your device and plugging it back again. I am unable to continue viewing Discovery Plus content on any of my devices. You have entered an incorrect email address! Refreshing your Disney+ is often a great method to get things working again on Sky Q. So if you still cant use the Discovery Plus app. In that case, all you can do is wait until they fix this issue. Those with the TV Essentials pack cant get this offer. thanks Report post Post 1 of 5 Discovery say they have a new update which won't synchronise with SkyQ until later in the year. See how to get discovery+ on Sky Marketplace. 1. Check if the issue with Discovery Plus persists or not. Can anybody help me? Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). . Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Once you do that, unplug your TV from the power source. Now, plug in the TV to the power source again. You will see a 6-digit pairing code on your Sky Q box. Select,Continueto continue ahead. 3. I have the same issue. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Once the website loads, tap the GO option in the middle of your screen. Now, its worth noting that there are different ways you can restart or reset your TV. The OP is already Activated. Go down to Settings but don't press select. Put the onus on discovery to sort it out. And while thats somewhat true, its not entirely accurate. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. You can read further details on how to check if Disney+ is down right here. The above guide helps you with Discovery Plus Sky Q activation. From the hidden menu, scroll down and click refresh apps. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Leave the box and connected devices off for a few minutes. As soon as Discovery plus was launched I immediately looked for it, but to no avail. If you think about it, your TV is also running its own system, separate from your Sky Q. See, unlike other streaming platforms inside your Sky box. Usually, people think that technological devices can work nonstop without pausing. If there is an issue with your network, contact your ISP to fix it. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. You can check your internet connection usingFast.com. See, this process will completely drain the energy from your TV. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. You can continue using your account - and you can now watch sports too. Fix Discovery Plus Not Working On Sky Q Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! You can view all the details on contacting Disney+ right here. All Rights Reserved. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Bring your router close to your TV.Connect your TV to the router through a wired connection. On the next page, select the option forContinue. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. To check your internet connection on Sky Q: 1. Discovery. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. If the internet is stable, it is not the reason for facing this issue. These updates will typically include bug fixes and offer general performance improvements. Will try firestock later. Did you know that, like your device, streaming platforms can also crash? Using a mobile device or PC, open your browser. This message was authored by Cardinal+Biggles. If you are facing issues with it, you should try updating your Sky Q box. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Switch your devices back on. See, even the most advanced components of technology have their limits. 30/Nov/2021 - Email from Discovery Plus/Sky. Select. Like whats currently happening with your Discovery Plus app. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. If you're still experiencing video playback issues, please try these steps: Close discovery+. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. So simply click 1 of them and check if the problem is coming from your end or not. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Check that all the lights on the Sky box have completely disappeared. Turn your TV or projector back on. Browse or search to find help, or start a new discussion on Community. Confirm your discovery+ subscription through Sky Marketplace. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Current problems and outages | Downdetector. If the servers are down, then Discovery Plus may not work on Sky Q. Firstly, switch off your Sky Q box as well as your TV. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. And in other cases, its because your Sky box is glitching or outdated. 5. It has more than 2,500 older and recent shows which give a lot of choice to the users. A page will appear that will show you the cost of the Discovery Plus. But of course, to check whether or not you meet this standard. Input the code you see on your TV to the website. Press and hold the power button for a minute. If youd like to join in, please sign in or register. To kick things up a gear, we have also discussed how you can Sky. For Support as this could be a latency issue with your Broadband connection power cycling simply means unplugging your,. Technological devices can work nonstop without pausing create an account to follow favorite. As this could be a latency issue with your provider for Support as this could be a latency issue your. Process will completely drain the energy from your end or not do is wait until fix. 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