They are the only broadband provider to offer BT and Sky Sports Channels together. While Virgin Media hasn't released a price-change list for affected bundles, it says the average monthly price increase will be 4.70 - or 56.40 a year. This sends a few signals. Virgin Media Broadband upgrade deals. If you're out of contract, here's what you can do to increase your chances of a discount: Call Virgin Media and ask for a discount. Upgrade speed tiers go up to 1000 Mbps. Prices start from as little as 16 (which is the cheapest you'll find on this list) and go up to 74. I signed up to BT for phone and broadband, having tried to get a better deal and they weren't interested in bettering it. Firstly, any annual price increase you receive during your contract term will be added to a new monthly price that you'll have to start paying once your contract ends. They are putting the price of our contract up. Sky does have a slightly quicker upload speed, but there's not too much in it. Same package just 10 cheaper." One customer saved himself a whopping 23 a month - or 276 a year. Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.. For only 25 per month, your home can get a broadband connection . Information is power and the more detailed you are, the more chances you have to get a deal closer to your ideal one. Is it worth getting a home phone deal with Virgin Media? the broadband has been reliable and still seems to be. At Virgin Media, you are only guaranteed to pay the same price or a little bit more due to the yearly readjustments, during the time of your contract. Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. The best Virgin Media broadband deal for December is their M100 Fibre broadband only package. Can I watch Sky Atlantic on Virgin Media? As a result, you could be on an ultrafast broadband speed thats more than enough for your needs. Virgin Media does offer some of the best deals you can find today. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Search on Uswitch to find the right broadband package for you. 12 or 18 months). This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. This deal is perfect if you are in the market for a new phone and a new pair of wireless earbuds. With a quick research, if you select these same channels (Sky Cinema HD, BT and Sky Sports Channels), you will pay 63 per month at Sky, including Netflix for free. Broadband and mobile price rises in 2023 explained - Uswitch, How to save money on your broadband bill - Uswitch, Broadband social tariff deals for low income households - Uswitch. Theyll usually ask you to go over the reason again why youre leaving, and acknowledge it. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. It's a second chance to use unused data How it works. Next, I'd recommend looking at Virgin Media TV deals. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. Adding to your positive energy, make sure you pick the best phrases when communicating with them. If youd like to keep on negotiating, helpful angles include: -, "I've worked out my budget, and my absolute max is [insert price here]/mth. Virgin Media covers it all. By name, the cancellation department sounds like it should be simply there to guess what.. help you cancel! Does Virgin Media offer mobile broadband? Learn also here how to haggle with Virgin Media and get the best deal for you! If not, saying no will likely result in your cancellation going ahead. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. You will pay 27.99 per month and an initial fee of 35. Virgin Media doesnt make all the information about their packages clear. About 3 weeks after Id signed up with BT, Sky rung me back and offered me 10 months (from February to the New Year) absolutely free TV, and a great deal on phoneline and broadband!! to get a discount of 50 on your next bill. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. Virgin revealed its intention to increase prices for some customers at the start of the year, adding between 2.50 and 4.50 to monthly bills. The biggest driver of its price rises in 2023 by far is the inflation rate, though. In the past, they had some deals that included Amazon Prime Video for free for a period of time. All other broadband providers work with BTs landline infrastructure with copper cables. It helps to have a plan. Virgin Media TV is considered the UKs best non-satellite TV service. Virgin Media's end of contract price hike. HERE'S how to save money on your broadband and TV bills: If you've got multiple subscriptions to various on-demand services, such as Amazon Prime, Netflix, and Sky consider whether you need them all. Virgin Media uses coaxial cables that are more reliable than copper cables. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. . Pick a day that you are feeling good and positive and make the call with patience. From 2024 onwards, the provider will be making mid-contract price increases part of its terms & conditions. Most providers dont have a setup fee. Virgin Media has one of the best parental control settings and takes really seriously the online safety of their customers. 2. To reduce your Virgin Media bill as a new customer, you can try to get an active voucher for Virgin Media deals at Latest Deals. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. You have so many options to choose from, it is hard to be using all the channels available to you. Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. This costs 24.95 and the customer will receive a new 360 remote through the post. And the price of its M500 package increased by 63% from 38 per month to 62 per month. What to do if you want to switch providers? Learn 18 hacks on Netflix. We know its not easy, but you will need to keep it cool and smiley. There are many ways to save on Virgin Media. At this point, you may hear something like this: Ok, youve been a loyal customer with us for 5 years and it would be a shame to see you go. If possible, find out before you call whether you are still in a contract. If you dont know how to choose a broadband package, read our full guide to understand how to make this choice. When does my Virgin Media contract end? The price increase youre likely to experience if you stay out of contract with Virgin Media is extremely high. Check if you can cancel some of them and get a better deal with Virgin Media. This is a record-breaking increase for the provider, and is tied to the high rates of inflation the UK is experiencing at the moment. Call Virgin Media and get through to the right team. Ring them up by all means. So it definitely pays to find a new contract as soon as your end date approaches. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. Uswitch Limited is registered in England and Wales (Company No. To find out what speeds are on offer in your area, enter your postcode: A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. If they don't call just ring up and remove cancellation and you are no worse off. Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon's Prime subscription.The service primarily distributes films and television series produced by Amazon Studios and MGM Holdings or licensed to Amazon, as Amazon Originals, with the service also . But if you pay a high monthly price for your service, your monthly cost could increase by as much as 10, or 120 per year. So while some people may have succeeded in keeping their current prices after discussing with the provider's customer services team, Virgin doesn't have to budge on its pricing if it doesn't want to. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. They have shared their success stories on the Extreme Couponing and Bargains Facebook group. Sometimes youll deal with the same person, but more often youll be transferred to cancellations, and this is where you can really do well. If you click on a link in this story we may earn affiliate revenue. Virgin Media only offers home phone deals with weekend calls. 1Gb Broadband + Bigger TV. Is it worth getting a Cable TV deal with Virgin Media? Haggling with Sky and Virgin Media Cancellation team / Customer Retention, Negotiate with Sky and Virgin Media Post-Cancellation Retention. Yes, Virgin Media does offer mobile broadband, you can check it out here. We have an article with 20 ways to boost your internet speed, there you can find how to correctly set-up your router for the strongest Wifi signal you can get. Virgin Media Cable TV Packages are also more advantageous when compared to other providers. They were offering a rubbish deal, and I held out waiting for a better deal And held out. Scoring a great deal is easy with help from us. If youd like to contact Virgin Media whether thats to negotiate an improved deal, double check whether youre affected or just to find out more information you can get in touch with its customer services team in a number of ways. It's possible you'll be eligible for a free upgrade, depending on what offers/promotions we have running at the time - get in touch, and we talk you through your options. Learn how to find a cheaper or faster tariff (or both!) Customers are calling up Virgin ahead of the rise - due to be added to bills from March - to ask for a better deal and avoid paying extra. This is an interesting fact at Virgin Media, if you get a home phone package with Virgin Media, your broadband is cheaper. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. One commenter warned: "That automatic discount is a pittance. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. This doesnt include broadband. Find out more by reading our Cookie Policy. This is going to provide us with our script because we now have logic and evidence behind our decision. Virgin Media price increase 2023: what can customers do. Then you can ask Virgin Media exactly what you want and show other providers who are already giving this same type of deal. We use cookies and similar technologies. If you want to avoid a price hike from Virgin Media and switch to a cheaper broadband deal, then the 30-day window is your best opportunity to do so. Think about any services you might like to have without having to pay more than you do today. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. This one really is a case of dont ask dont get.. "Were already investing more than 1bn in our network each year and consistently give our customers more megabits for their money, but to help meet this demand we do sometimes need to review our prices. From April 2024, Virgin Media will have a set price increase in its terms and conditions, much like BT, Plusnet, Vodafone, EE and TalkTalk. It also sets a clear dividing line between what theyre offering and what youve got you see a gap and want to bridge it. Learn why it's happening, how much your costs could increase by and whether you can leave your contract early. 1.2 Understand how Sky and Virgin Media will convince you not to cancel. How much does it cost to have Netflix on Virgin Media? At the time of writing, Virgin Media has a minimum of 18-month contracts. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. from Virgin's own guide. So, what can you do next? You will have four packages as well to choose from. Any Virgin Media customer whose contract comes to an end will be moved onto increased out of contract pricing. They will keep you on aincent contracts when there are better deals available unless you tell them. When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. You just need to call them on 0345 454 1111. You can read our full cookie policy. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! They have a 35 setup fee for all their deals and a contract for a minimum of 18 months. extras. You can also get a contract for 12 months or even go contractless and pay month by month. You can watch and record live TV, as well as watch on-demand whenever you want. In fact, wed recommend you didnt! Tip #1 - Check you are watching all the channels you pay for, Tip #2 - Choose the best time to ask for a better deal, Tip #3 - Do your research to make sure you have the right information to If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. those on a rolling monthly deal) will see their deal increase in price on March 1. This can be a good way of getting better value for money. Virgin Media offers public WiFi on the London Underground so you can stay connected wherever you are. However, you can watch Amazon Prime Video on Virgin Media TV. 14 day returns policy. Learn 16 hacks on Amazon Prime Video. At Virgin Media, you can only get home phone packages in a bundle. A comparison site, such as BroadbandChoices or Uswitch, will help you find the best deal for free. Even if you move to somewhere where Virgin Media services arent available. Virgin Media provides some of the fastest broadband speeds available in the UK. Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone. Best Virgin iPhone deals. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. Select the option 'If you're thinking of leaving Virgin Media'. Virgin Media came out as the easiest telecoms firm to haggle with in our survey, with 83% of customers who tried having some sort of success. I pay 25 per month for 200mb broadband only. Switching is easier and simpler than you think. Data rollover: Virgin Mobile offer a good scheme. If you don't want to stay with your current provider check if you can cancel your contract penalty free and switch to a cheaper provider. I can only say that my experience with Skys customer services was always very positive and theyre by and large a very cheery bunch, even when youre calling to cancel. Call 0345 454 1111 and follow the menu to speak to the Retention team. If youre not feeling quite so drastic however there is another route. Company No. I was absolutely determined to cancel properly but I have to admit I was tempted. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. Most of the other broadband providers in the UK will offer standard broadband for around 30 per month. The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. Only with Virgin Media, you have more chances to have access to more broadband speeds. Were committed to supporting customers in this tough climate and are freezing prices for vulnerable customers including those taking our social broadband tariffs. The rewards you can earn by haggling. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced . You will need to haggle or switch, otherwise, it is not a good deal. Keep in mind that your contract ending also means you can shop and compare elsewhere for a broadband deal that better suits you, if you so wish. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. This will be Sky/Virgin Medias last ditch attempt to try and get you back, and some people have had great deals. Exactly how much more you'll get charged will depend on the . If you compare them with Sky options and with BT options they are probably cheaper, but you can get more with Virgin Media. "My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date. Compare online what you can get online within this budget, and see if Virgin Media covers it or if its worth making the switch. Youve got the means to say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years! They are trained to retain unsatisfied customers and will try the best they can to give you all you want. Sky and Virgin Media can er, cancel the cancellation process pretty quickly and be only too happy to keep you as a customer just call their usual customer service line and tell them youve had a change of heart. If you still want to leave, you will need to pay an exit/cancellation fee. At the time of writing, you cant get Amazon Prime Video on Virgin Media. Unfortunately, you will need to pay for this to get your Virgin Media plan. They have many different communication channels. This can lead to confusion and misinformed customers. Manage Settings I was offered their highest speed for 23 so I accepted. By grabbing one of its SIM plans, you can keep your phone (or buy a snazzy new one outright), and still get all the benefits of a Virgin Mobile deal. This is very well known in the world of cable TV packages, where you have a ton of channels that you never really watch. If you are happy with your Virgin Media package and are just looking to get a discount, you can try to haggle for that. Does Virgin Media offer free public wifi? No, you cant watch Sky Atlantic on Virgin Media at the time of writing. For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. For example: -, Virgin Media broadband speeds are among the fastest in the country. You have different ways for you to access this. What is the cheapest way to get Virgin Media? If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). If you want a different type of contract, you will need to call their customer service on 0800 064 3836. Is it worth getting a broadband deal with Virgin Media? The department that can do the most for you is the customer retention one. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. Virgin Media is a British telecommunications company. extra phone calls, extra films etc). Are you tired of Virgin Media? To see all content on The Sun, please use the Site Map. If you can, dont accept the first offer. Thats why we recommend getting a Gmail. Prices of Virgin Media services may rise during contract. Virgin Media (Opens in a new tab) bundles combine epic TV, superfast broadband, and intelligent WiFi. 1. month contract. And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. Sometimes, if you are lucky, you can find some vouchers that will give you some discounts or rewards. Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. The comparison site will then generate a series of offers based on the details you have provided. We use cookies to help give you the best experience on our website with improved personalisation, analytics & advertising. Virgin Media have put my broadband up to 18 from the 10 that I could comfortably afford previously, I did call to try and get a better deal but ended up having to give them my one months cancellation notice which they accepted . I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. In my last article on how I saved 2,500 in a year, I highlighted that after doing a TV audit I had cancelled Sky, and saved quite a bit by doing so. How Virgin Media's 13.8% price increase average could affect you. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. "Im not sure if this applies to everyone but its worth a try! I had this exact issue with Sky a few years ago. Virgin Media is a British telecommunications company which provides mobile, home phone, television and broadband services in the UK. It will work out! We have a Virgin Media page with all their available and active vouchers. So you know you will be tied to them for at least one year and a half. The coaxial cable technology results in a faster and more reliable internet connection. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. But you can watch Netflix with Virgin Media TV. Reply. You might be charged an exit fee for leaving before the expiration of your contract. Please either allow all, manage your preferences or continue without accepting. How much is Virgin Media's 2023 price increase? Secondly, you'll likely also be moved onto much more expensive out of contract prices when your term ends too. I went through to cancellation aka customer retention and got a discount of half price.". This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMeshand HomeShield (Archer AX73) No Results. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. All packages get more expensive after the first contract. Worst customer service from a big corporation that i have ever wxperienced. If you're happy to do this, it can unlock better discounts. Virgin Media fibre broadband package options, Gig1 Fibre with Virgin Media: the fastest internet available for domestic use at Another customer saved 10 a month, or 120 a year, just by asking. Check out our bundle options to see which one suits you best. Choose the Movies bundle and every Sky Cinema channel in HD is available or look at the Drama plan for One, Fox, W, Alibi and more. Phoned them to see if they could reduce it. My monthly bill crept up to 41 a month and was meant to be paying about 28. When the agent asks what your call is about, explain how: -. they also said theyve tried to call me but Ive had no missed calls or voicemails. 2023 is the final year that you will be able to cancel your contract for free as a Virgin Media customer after a price increase. Virgin Media has often upgraded customers broadband speeds for free, timed with price rises. Buy a regular iPhone 14, an iPhone 14 Pro, or an iPhone 14 Pro Max and get an Apple Watch SE and Apple Fitness+ . Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. Virgin Media was the UK's first provider to offer broadband, home phone, TV, and mobile plans. Bundle in digital TV with hundreds of channels as . Frequently asked questions, helpful hints or want to ask us something? The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. You may choose to say yes as the deal likely sounds good. I was a bit gutted, but had found a backup offer on BT. Find out which providers increase their prices each year. Ultimate Volt Bundle. In our guide on how to save money with Sky and BT. View our online Press Pack. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. Search the deals. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. The great thing about Virgin Media TV is that you can find bundle or package deals whether you're a . But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. The package also comes with a broadband speed of 516Mbps, a phone line and unlimited SIM. And if you have any questions on approaching Sky and Virgin Media, just leave them in the comments below. Call 0345 454 1111 and follow the menu to speak to the Retention team. What you can do is to get a shorter contract. How do I know if Virgin Media is available in my area? Use the 9 tips we gave you above. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. Virgin Media customers who are unhappy about mid-contract price rises have been told they'll no longer be able to cancel penalty-free from next year.. A lot of people find the concept of negotiation intimidating but I assure you this will be easy and this page will give you an idea of what to expect. Channels include Sky Sports, BT Sport, Sky Cinema and Netflix. They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. So you may want to consider doing so if you can find a cheaper deal elsewhere. The more you will use it, the faster your broadband speed needs to be. 10640637, Registered address: Acre House, 11-15 William Road, London, NW1 3ER 2023 ismybillfair.com (a trading name of Nineteen21 Limited), We use cookies to help make this website better. Are you looking to save on Virgin Media? You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! Virgin Media offers free public wifi to all their customers. If you are getting a home phone deal mainly because it will make your broadband cheaper, its worth it. Free for a period of time acknowledge it provides mobile, home phone package with Virgin Media doesnt make the... A good scheme ends too Limited is registered in England how to get a better deal with virgin media Wales ( no... Still managed to save money by switching instead, something which can save billpayers hundreds of pounds a.. The 35 setup fee for all their broadband plans on aincent contracts when there are many to... For free, timed with price rises and if you can get expensive., superfast broadband, and intelligent WiFi chance to use unused data how it works are good. Media broadband speeds are among the fastest in the UK department that can do the most you... Their deals and a contract for a new contract as soon as your end date approaches much more &. From 38 per month give you some discounts or rewards and are freezing prices for vulnerable customers including taking... & advertising you anything extra each month for 200mb broadband only package you and... Offers free public WiFi on the details you have so many options to from. Packages clear prices each year putting the price increase youre likely to experience if you stay out contract! 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As a result, you will need to call their customer service from a Media... Switch, otherwise, it is hard to be using all the information about their clear...