Sales rep was pleasant and explained product well. The product is good - and that should be enough. But this was a good thing, because he could get me in on a commercial run and save me some money. Great to hear, Jack. I am very happy with them. Verify your email to use filters. LeafFilter Gutter Protection. It didn't occur to me at the time to ask why that was, and that was a huge red flag. Looks great. All rights reserved. That call was never received. Scarcity is used to make POWs sing like canaries. Just get them cleaned once or twice a year and then buy yourself something nice with all the money you saved not getting gutter guards. They do not care about your family life. So I tell him I want to sleep on it and he, comes my way again and drops it to 2k. Name: William Krause It's a complete scam. You see this all the time in TV commercials, where four or five strangers tell you how the product took away pain, how it cleans so well or how it allowed them to lose weight. Most of you have experienced a high-pressure sales presentation at some point, perhaps unaware of the psychological triggers the salesman was pulling in your head that would transform you into soft putty in his smarmy hands. When it comes to the materials, LeafFilter doesn't sell to you directly. Thank you for all that you have done. Service Entry Cable and Electric Meter: Who is responsible for repair? The installer was pleasant and efficient. Location: east bwater ma If you happen to need new gutters, we can install them during your installation. Definitely would recommend. The person I spoke to on the phone said he'd have someone call me back to set up a second appointment to fix the matter. He did a great job. They don't have time to sit around usually. Not happy. Lets discuss the most basic trigger of all, reciprocity. YOU put in the effort to sell the WARM leads that are just GIVEN to you. privacy. Called customer service and they were very apologetic but not very helpful. I purchased the product and service and we scheduled the installation for October 14, 2019. Date created: 2022-06-28 Name: Euclides Pena Location: Aberdeen, NJ . Now I have to take another day off to wait around for them to complete the job. The installation manager blames the sales guy for not assessing our job correctly. Clean up. He proceeded to walk around the house, I assume to measure the linear length of the gutters..When he was done we sat down and began to go through a ring binder of the company history and their sponsor-ships. Because of the poor service and lack of contact we exercised our right to cancel the contract. Anne L. Livonia, MI 1 13 6 10/27/2021 We offer instant and accurate online quotes, as well as in person quotes for the quickest responses in the Minneapolis area! Work crew did not show up the first scheduled day. He said the quote is good for 1 year but was really keen for me to accept it there and then. The pricing aspect of the process was a little like buying a new car with various incentives. submit a business| I would use them again and recommend them. I dont know what other word to use when a person is charged $90 per linear foot for a product that costs probably less than $2 to make and 100 feet of it can be installed probably in an hour. This job is an interesting one, you are basically going to mostly old peoples homes and trying to sell a product that is 3X more expensive than the product it protects. Here are some of the reviews and videos I encountered: https://www.bbb.org/us/nc/cornelius/profile/gutter-guards/leaffilter-north-of-north-carolina-charlotte-0473-238177/customer-reviews, A video breaking down the price and sales strategy of LeafFilter, https://www.youtube.com/watch?v=kZR_wWMD4e4. Even shingle grit will plug the fine mesh screen at every splash guard and cause water to overrun the splash guard and right into you flower beds. The sales person who came to my house convinced me even more on the product. "Leaf Filter Leaky gutters" Our system was installed and immediately leaked. PREVENT losing thousands of dollars by reading just the first 120 pages of, "Scarcity is like crack cocaine to your tiny defenseless gray cells.". Sales person assures me that it does and that they have a guaranty if it does clog that they will come out and fix it for free. I told him I was not buying that day and he became angry and more obnoxious with the high pressure sales tactic. He did clean up after himself and left no old materials behind. Name: Euclides Pena However - I really liked the product so I called the company direct to see what was up. Sparkler Filter, Sparkler, Niagara and more. Seeing an A rating on Angie's list, I contacted the company. Look forward to not having to clean gutters. 2023 Trustpilot A/S. The installer came the next day and I did not have to be home. On Wed I got a call saying that the Thurs /11/14 install would be in the afternoon on Thursday because the piece of gutter needing replacement had not been made yet.My main complaint would be trying to communicate with your local company contracted to represent you. I worked for another company, that in my opinion was growing to fast and quality went downhill, so I started my own. If the salesman starts to pull out his phone, be sure to ask him to put it on speakerphone so you can hear what the manager says. Very disappointed shop around but give Leaf Filter a pass. It went really well! You see this in everyday life. All rights reserved. I put in my info through a landing page on Sunday and got a call almost immediately, which I thought was weird. I will be contact the company to come out to fix them. After all of this and reading several reviews I am leaning towards purchasing from a different vendor. We encouraged them to contact a supervisor for advice but they replied that they would figure it out. We are pleased to see that you enjoyed working with LeafFilter and exploring new opportunities with the company. This column is long overdue. The 3 star rating is no reflection on the installer but on the price of the leaf filter. The sales guy has completely distanced himself from the situation. Sales person was willing to work on the price with us. When they finally did install it, they did NOT clean out my underground plumbing. Aside from the overly aggressive pricing and sales tactics, an investigation by KOAA NEWS5 found that many consumers have reported installing Leaf Filter Gutter Guards resulted in dangerous ice build up on sidewalks and driveways under the gutters. The most powerful psychological trigger of all is scarcity. You see scarcity in play each day in your life when you see an ad or read an email that says, The sale ends in hours. The business is making the savings scarce. Before the gutter was installed there was a need for repair of the facia which was completed you your agent. LeafFilter Gutter Protection accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. The Salesman was good, humorous and friendly. That was the last we ever heard from this company. Have pictures and video of the job and leaking. Thanks for working with me to modify the job so I could afford it. Install team was superior, knowledgeable and friendly. He then pulls competitor system sample from his bag of mystery and shows them to me getting my verbal commitment that those are not, indeed, what I am looking for. Got work done completely fast very professional explained what to look for if things didnt right. Give A Step Up Window Cleaning a try, and Step Up Your Curb Appeal! Honestly, don't buy from them. I expected a flat surface all along the top of the gutter guards, but I did not see this. As I escorted him out my door, he said "if I walk out this door those discounts are gone". The person who came out to give an estimate was friendly and easy to speak with. He says incredulously that I was willing to pay 2k earlier when we spoke but now that he's offering 2k I won't take it? Types of Sales the Rule Doesn't Cover The Seller Must Tell You About Your Right To Cancel How To Cancel a Sale The Seller's Obligations If You Cancel He looks around the house, uses a ladder I had out to look in the 1st floor gutters and then asks to come inside sit on a table to talk it through. We bought into their high pressure sales tactics - we could get an additional discount if we signed on that day - but we were impressed with the product so we signed up. I kept looking online on here and youtube and found that these guys are basically scammers. All good, but the first rain, rain water is still coming around the gutter onto the facia. We have notified the corporate offices that we wish to cancel our agreement, and they have the gall to tell us we have to put it in writing. No, LeafFilter Gutter Protection does not offer eco-friendly accreditations. Great to hear, Laurie. But at this point I still believe the system is good, even if the practice is shady. I had to spend time and money repairing the problems left behind. The company really should talk to their sales staff - and stop with the gimmicks. I realize it is still winter and I want to give them the benefit of the doubt but so far I am not impressed. If at any time the LeafFilter Gutter Protection system allows your gutters to clog with debris causing your system to fill with water and overflow, or if your residence sustains any interior water damage from such occurrence, the manufacturer will repair the problem or refund 100% of the material purchase price for all LeafFilter material installed on your home. Very pleased with your service.Thank you.Ron Vekre. We placed a call to LeafFilter to report our concerns with their abilities to properly install the product. If you haven't already been helped, please call 800-749-4566. If youre at the bottom you dont get leads. From its innovative design and award-winning technology to its professional installation, LeafFilter protects the value of your home and is the perfect complement to your roof with installation available on new or existing gutters. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Gutters cleaned, connections from gutters to downspouts, leaf guards, temporarily patched soft ball sized hole, Check, Visa, MasterCard, American Express, Discover, Financing Available. We also told them that the salesman had said that all if not most of our gutters would need to be rehung and realigned and that this was common in the installation; they said that they seldom did this and inferred that the salesman didn't know what he was talking about. If we can help in any way in the future, please let us know. What days are LeafFilter Gutter Protection open? Based on our gutter locations, he did not try to "sell up" by covering all the gutters. We will be reaching out to you directly. When it did rain we had 3-4 places where the rain was running behind the gutters. Not illegal by any means, just pushy. We install our patented LeafFilter Gutter Protection system to your existing gutters. I needed gutter guards installed on my 2 story home. Be sure to ask your sales person about valley plugging. And if you do have a claim they will not actually fix it for free, if at all. Despite being a top closer I did not find earning potential to be as advertised. We use dedicated people and clever technology to safeguard our platform. I have a giant spreadsheet of this data on my website. Excellent product and well seasoned managment. I just never felt comfortable with the whole situation. He was a delightful guy and I enjoyed working along with him. The guy who installed the filters is great and was very sympathetic. I knew I wanted gutter protection and I researched many review sites and LeafFilters always came in number 1. I was astonished at the tsunami of responses. I parked the gutter project for the fall and decided to resume it this spring. Contact we exercised our right to cancel the contract not offer eco-friendly accreditations you do have a claim will! You happen to need new gutters, we can help in any in... 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